Courier questions, answered.

Listed options include parcel and domestic delivery, international documents, import express, air and sea freight, cargo, medicine, food items, excess baggage, and relocation services. Availability and handling suitability depend on the shipment and route; contact us to confirm options.

Delivery time depends on the collection and destination postcodes, service, contents, and any customs requirements. Contact the team for an estimate before booking; express and same-day options must be confirmed for your route.

Coverage depends on your pickup and destination postcodes and the service you choose. Contact the team with both postcodes to check availability.

Same-day delivery is available on eligible local routes, subject to the daily collection cutoff and capacity. Get in touch with the collection address, destination, and package details to check options.

Your tracking page will show the latest available update. If your shipment is delayed, or an address needs attention, contact support with your tracking number so the team can help.

Use the contact page to prepare an enquiry. Your message will be sent securely to the ValoraxTransports team, who can reply using the email address you provide.

Ordinary documents and securely packed goods are typical shipments. Restricted, hazardous, perishable, and unusually sized items need separate assessment. Confirm suitability with the courier before arranging a collection.

International options include document delivery, import express, air freight, and sea freight. Availability, customs requirements, transit times, and eligible contents depend on the origin, destination, and shipment details, so each international shipment must be confirmed before booking.

Air freight is generally suited to more time-sensitive cargo, while sea freight can suit larger shipments where capacity and cost are more important than speed. The right option depends on the shipment size, route, timing, and budget.

Provide the collection and destination postcodes, contents, package count, approximate dimensions and weight, preferred timing, and any special handling needs. These details help determine availability and the most suitable service.